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FAQ

What protocols does BrickFTP support?

Below are the protocols BrickFTP supports, along with the port numbers.

  • HTTPS (443) via our web interface, right in your browser (Chrome, Firefox, Safari, IE9+)
  • FTP (21 or 3021) / FTPS (990 or 3990) / FTPES (21 or 3021) via a desktop client (Firezilla, Cyberduck, etc).
  • SFTP (22) via some desktop clients
  • WebDAV (443) for mounting folders on your desktop

Does BrickFTP support LDAP/Active Directory?

Yes, we support the LDAP single-sign-on method, and have many clients who use BrickFTP with active directory.

Do you support public uploads and downloads like Dropbox?

Yes, if you turn the anonymous upload feature on in your account, any user will be able to upload files to your project URL.

If you use our sharing features, you can also send a special URL to people and anyone will be able to download the files without signing up.

Can multiple people share the same username, and log in at the same time?

Yes, many of our customers make a single username that is shared by several people (for example multiple people at the same customer or vendor). We do not prevent them from being logged in simultaneously. The only thing to note is that activity logging is on a per-user basis, so all their activities would get merged into the same activity log.

Can I use a custom domain and SSL certificate?

Yes! We allow a completely custom domain, including a custom SSL certificate. In fact, you can even use your own custom CSS and JS to completely remove the BrickFTP branding entirely, making our product look like your own completely custom solution.

Where are the files hosted?

All files are stored within the United States. Our servers primarily operate out of Northern Virginia (US East Coast). Our Redundancy & Backups page explains exactly where we store different types of data.

What is your refund policy?

Any account may be cancelled for a refund for any reason at any time. There are no contracts or hidden fees. If you cancel and request a refund, we will refund your most recent payment. No questions asked. One refund per person, please.

Which web browsers does BrickFTP support?

BrickFTP’s web interface works with any modern web browser. We recommend and support the most recent versions of:

Google Chrome Google Chrome

Firefox Firefox

Safari Safari

Internet Explorer Internet Explorer 9+